Plan A Visit

Language should not stand in the way of exceptional care at Northern Heart Hospital. With our dedicated language assistance, communication is seamless, ensuring you understand every step of your heart health journey. Located in Penang, Malaysia’s multicultural heart, our diverse perspectives enhance our commitment to patient-centered care.

If you need language assistance, please inform Customer Service in advance so we can arrange a translator for you.

Getting to Northern Heart Hospital is a breeze, ensuring your heart health journey starts smoothly. With our strategic location in Penang, Malaysia, access is convenient from all corners of the city. Plus, ample parking means you can focus on what truly matters – your well-being.

Driving

Simply type Northern Heart Hospital and locate us on Google Maps and Waze. We are strategically located along Peel Avenue (Lebuhraya Peel) in George Town.

Public Transport

Northern Heart Hospital can be reached via the Rapid Penang public bus on the following routes, which stop at the nearest bus stops in the vicinity of the hospital:

• Route 102: Penang International Airport to Weld Quay (Jetty)
• Route 401E: Penang International Airport to Weld Quay (Jetty) via Sungai Nibong
• Route 306: Penang International Airport to Penang General Hospital (GH) via Komtar

For more information about Penang International Airport and Rapid Penang Bus.

Taxi or E-Hailing Services

You can book a ride with e-hailing services like Grab for a hassle-free journey to Northern Heart Hospital Penang.

Download E-Hailing APP

Parking Information

Our Facilities offer 163 parking spots for your convenience.

Premier Parking
RM1.00 – First 30 minutes
RM2.00 – Each subsequent hour or part thereof

Multistorey Carpark (With hospital validation)
RM1.00 – First hour
RM1.00 – Each subsequent hour or part thereof
RM7.00 – Maximum daily charge

Payment Methods:

Only cashless payments are accepted via Touch ‘n Go, Visa, and Mastercard.

Comfortable & Convenient Hotels Near Northern Heart Hospital

Discover comfort and convenience near Northern Heart Hospital, ensuring both patients and their loved ones feel right at home during their stay. With a range of accommodations just steps away, we prioritize the well-being and comfort of our patients, their families, and friends throughout their journey to heart health.

Partner Hotels Offering Special Corporate Rates

Scott Service Suite 📞 +604 210 8338

Aurora Court 📞 +604-228 0727

Red Rock Hotel 📞 +604-226 6060

How to Book

• Contact the hotels directly using the numbers provided above.
• Mention **Northern Heart Hospital** to access special corporate rates.
• Alternatively, visit the **hospital reception** for assistance with bookings.

Why Choose These Hotels?

• 🏥 Close to Northern Heart Hospital – Just minutes away.
• 💰 Exclusive Corporate Rates – Special pricing for patients & families.
• 🛏️ Comfort & Convenience – Quality amenities for a stress-free stay.

If you need further information, feel free to **contact the hotel directly** or inquire at **Northern Heart Hospital’s reception**.

ICU & HDU (Critical Areas)
Only two visitors are permitted for each patient at a time in the ICU/HDU during designated visiting hours.

Visiting after Hours
The main entrance door to the lobby will be closed at 9:00pm.
Visitors arriving after visiting hours should register with the security personnel stationed at the counter outside the lobby lift.

Visitors arriving after hours should report to the nurses’ station. Nurses will verify both the patient’s details and the visitor’s identity.
Prior to allowing entry to the patient’s room, nurses will obtain consent from the patient.

Overnight lodgers
Lodgers are permitted in single-bedded rooms at no additional cost, but not in two-bedded rooms, ICU, or HDU.

Facilities

Northern Heart Hospital offers state-of-the-art facilities designed to ensure the comfort and well-being of our patients. Our modern infrastructure includes spacious and private patient rooms, advanced diagnostic and treatment centres, and fully equipped Operating Theatres including one Hybrid Operating Theatre. We also provide a serene environment with carefully planned waiting areas to ensure optimum comfort for patients, family and visitors.

Find out more about our facilities.

Services

Northern Heart Hospital provides a full range of services including inpatient and outpatient care, emergency services, health screening, specialist consultations, and cardiac care tailored to your needs.

Find out more about our services.

Convenience provided for patients and visitors

Banking Facilities
An ATM is available 24/7 on Level 1. Remittance services are also available at the Lobby during hospital operating hours to support your financial needs.

Luggage Room
A secure luggage room is provided for safe storage of your belongings during your visit.

Health Screening Centre Operating Hours

Prayer Rooms
Dedicated prayer rooms (Surau) are available on Level 7 for a peaceful experience.

Vending Machines
Available 24/7 on Levels 1 and 5, offering a variety of snacks and beverages.

Washrooms
Clean and accessible public washrooms are available on Level 1 and Levels 5–9.

Wheelchair Availability
Wheelchairs are available at both the Main Lobby and Emergency Department entrances.

Wi-Fi
Enjoy complimentary high-speed Wi-Fi throughout the hospital.

If you have any questions or need assistance, please contact customer service.