Plan A Visit

Language should not stand in the way of exceptional care at Northern Heart Hospital. With our dedicated language assistance, communication is seamless, ensuring you understand every step of your heart health journey. Located in Penang, Malaysia’s multicultural heart, our diverse perspectives enhance our commitment to patient-centered care.

If you need language assistance, please inform Customer Service in advance so we can arrange a translator for you.

Getting to Northern Heart Hospital

Our strategic location in Penang ensures convenient access with ample parking facilities.

Driving

Find us via Google Maps or Waze along Peel Avenue, George Town.

Public Transport

Taxi/E-Hailing

Book through these apps:

Parking

163 available spaces with cashless payments (Touch ‘n Go/Visa/Mastercard):

• Premier: RM1 (first 30min) + RM2/hour
• Multistorey: RM1/hour (max RM7/day)

Comfortable & Convenient Hotels Near Northern Heart Hospital

Discover comfort and convenience near Northern Heart Hospital, ensuring both patients and their loved ones feel right at home during their stay.
With a range of accommodations just steps away, we prioritize the well-being and comfort of our patients, their families, and friends throughout their journey to heart health.

Partner Hotels Offering Special Corporate Rates

Aurora Court +604-228 0727

Red Rock Hotel +604-226 6060

How to Book

• Contact the hotels directly using the numbers provided above.
• Mention Northern Heart Hospital to access corporate rates. (Show your NHH appointment to the hotel to access to the corporate rates)

Why Choose These Hotels?

• Close to Northern Heart Hospital – Just minutes away.
• Exclusive Corporate Rates – Special pricing for patients & families.
• Comfort & Convenience – Quality amenities for a stress-free stay.

If you need further information, feel free to contact the hotel directly or inquire at Northern Heart Hospital’s reception.

ICU & HDU (Critical Areas)
Only two visitors are permitted for each patient at a time in the ICU/HDU during designated visiting hours.

Visiting after Hours
The main entrance door to the lobby will be closed at 9:00pm.
Visitors arriving after visiting hours should register with the security personnel stationed at the counter outside the lobby lift.

Visitors arriving after hours should report to the nurses’ station. Nurses will verify both the patient’s details and the visitor’s identity.
Prior to allowing entry to the patient’s room, nurses will obtain consent from the patient.

Overnight lodgers
Lodgers are permitted in single-bedded rooms at no additional cost, but not in two-bedded rooms, ICU, or HDU.

Facilities

Northern Heart Hospital offers state-of-the-art facilities designed to ensure the comfort and well-being of our patients. Our modern infrastructure includes spacious and private patient rooms, advanced diagnostic and treatment centres, and fully equipped Operating Theatres including one Hybrid Operating Theatre. We also provide a serene environment with carefully planned waiting areas to ensure optimum comfort for patients, family and visitors.

Find out more about our facilities.

Services

Northern Heart Hospital provides a full range of services including inpatient and outpatient care, emergency services, health screening, specialist consultations, and cardiac care tailored to your needs.

Find out more about our services.

Convenience provided for patients and visitors

Banking Facilities
An ATM is available 24/7 on Level 1. Remittance services are also available at the Lobby during hospital operating hours to support your financial needs.

Luggage Room
A secure luggage room is provided for safe storage of your belongings during your visit.

Health Screening Centre Operating Hours

Prayer Rooms
Dedicated prayer rooms (Surau) are available on Level 7 for a peaceful experience.

Vending Machines
Available 24/7 on Levels 1 and 5, offering a variety of snacks and beverages.

Washrooms
Clean and accessible public washrooms are available on Level 1 and Levels 5–9.

Wheelchair Availability
Wheelchairs are available at both the Main Lobby and Emergency Department entrances.

Wi-Fi
Enjoy complimentary high-speed Wi-Fi throughout the hospital.

If you have any questions or need assistance, please contact customer service.