Plan A Visit

Language should not stand in the way of exceptional care at Northern Heart Hospital. With our dedicated language assistance, communication is seamless, ensuring you understand every step of your heart health journey. Located in Penang, Malaysia’s multicultural heart, our diverse perspectives enhance our commitment to patient-centered care.

If you need language assistance, please inform Customer Service in advance so we can arrange a translator for you.

Getting to Northern Heart Hospital is a breeze, ensuring your heart health journey starts smoothly. With our strategic location in Penang, Malaysia, access is convenient from all corners of the city. Plus, ample parking means you can focus on what truly matters – your well-being.

Driving

Simply type Northern Heart Hospital and locate us on Google Map and Waze. We are strategically located along Peel Avenue (Lebuhraya Peel) in George Town.

Public Transport

Northern Heart Hospital can be reached via the Rapid Penang public bus on the following routes, which stop at the nearest bus stops in the vicinity of the hospital:

• Route 102: Penang International Airport to Weld Quay (Jetty)
• Route 401E: Penang International Airport to Weld Quay (Jetty) via Sungai Nibong
• Route 306: Penang International Airport to Penang General Hospital (GH) via Komtar

For more information about Penang International Airport and Rapid Penang Bus.

Taxi or E-Hailing Services

You can book a ride with e-hailing services like Grab for a hassle-free journey to Northern Heart Hospital Penang.

Download E-Hailing APP

Parking

We offer 163 parking spots in our facility. With hospital validation, the initial hour or any part thereof costs RM1.00, followed by RM1.00 for each subsequent hour or part thereof. The maximum daily charge is capped at RM7.00. Our car park exclusively accepts cashless payments via Touch ‘n Go, Visa, and Mastercard.

Discover comfort and convenience near Northern Heart Hospital, ensuring both patients and their loved ones feel right at home during their stay. With a range of accommodations just steps away, we prioritize the well-being and comfort of our patients, their families, and friends throughout their journey to heart health.

Here is a list of affiliated hotels that offer corporate rates to Northern Heart Hospital patients:

Scott Service Suite	Aurora Court	Red Rock Hotel
+604 210 8338	+604-228 0727	+604-226 6060

Patients of Northern Heart Hospital can enjoy special corporate rates at these hotels. For more details, please contact the respective hotels directly or enquire at the hospital’s reception.

If you need additional information or have any questions, feel free to ask!

ICU & HDU (Critical Areas)
Only two visitors are permitted for each patient at a time in the ICU/HDU during designated visiting hours.

Visiting after Hours
The main entrance door to the lobby will be closed at 9:00pm.
Visitors arriving after visiting hours should register with the security personnel stationed at the counter outside the lobby lift.

Visitors arriving after hours should report to the nurses’ station. Nurses will verify both the patient’s details and the visitor’s identity.
Prior to allowing entry to the patient’s room, nurses will obtain consent from the patient.

Overnight lodgers
Lodgers are permitted in single-bedded rooms at no additional cost, but not in two-bedded rooms, ICU, or HDU.

Facilities
Northern Heart Hospital offers state-of-the-art facilities designed to ensure the comfort and well-being of our patients. Our modern infrastructure includes spacious and private patient rooms, advanced diagnostic and treatment centres, and fully equipped Operating Theatres including one Hybrid Operating Theatre. We also provide a serene environment with carefully planned waiting areas to ensure optimum comfort for patients, family and visitors.

Find out more about our facilities.

Services
Northern Heart Hospital offers state-of-the-art facilities designed to ensure the comfort and well-being of our patients. Our modern infrastructure includes spacious and private patient rooms, advanced diagnostic and treatment centres, and fully equipped Operating Theatres including one Hybrid Operating Theatre. We also provide a serene environment with carefully planned waiting areas to ensure optimum comfort for patients, family and visitors.

Find out more about our services.

Convenience provided for patients and visitors

Luggage Room
For your convenience, Northern Heart Hospital Penang offers a secure luggage room where you can store your belongings safely during your visit.

Health Screening Centre Operating Hours

Prayer Rooms
We offer dedicated prayer rooms (Surau) on Level 7 for those who wish to pray or meditate in a peaceful environment.

Vending Machines
Our vending machines are available 24/7 on Levels 1 and 5, providing a variety of snacks and beverages for your convenience.

Washrooms
Clean and accessible public washrooms are located on Level 1 and Levels 5 through 9 to ensure your comfort during your visit.

Wheelchair Availability
Wheelchairs are readily available for your convenience at both the Main Lobby entrance and the Emergency Department entrance.

Wi-Fi
Stay connected with our complimentary high-speed Wi-Fi available throughout the hospital. Whether you need to keep in touch with loved ones, manage work remotely, or simply browse the internet, our reliable Wi-Fi service ensures you have seamless access during your stay.

If you have any further questions or need assistance, please do not hesitate to contact customer service.