Embark on your journey to better heart health with Northern Heart Hospital – where personalised care meets cutting-edge expertise. From consultation to recovery, trust us to guide you every beat of the way.
Click on any of the below sections for more information:
Language Assistance
Language should not stand in the way of exceptional care at Northern Heart Hospital. With our dedicated language assistance, communication is seamless, ensuring you understand every step of your heart health journey. Located in Penang, Malaysia’s multicultural heart, our diverse perspectives enhance our commitment to patient-centered care.
If you need language assistance, please inform Customer Service in advance so we can arrange a translator for you.
Getting Here and Parking
Getting to Northern Heart Hospital
Our strategic location in Penang ensures convenient access with ample parking facilities.
Driving
Find us via Google Maps or Waze along Peel Avenue, George Town.
Public Transport
Bus routes serving our location:
- Route 102: Airport to Weld Quay
- Route 401E: Airport to Weld Quay via Sungai Nibong
- Route 306: Airport to GH via Komtar
Taxi/E-Hailing
Book through these apps:
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Parking
163 available spaces with cashless payments (Touch ‘n Go/Visa/Mastercard):
- Premier: RM1 (first 30min) + RM2/hour
- Multistorey: RM1/hour (max RM7/day)
Accommodation around Northern Heart Hospital
Comfortable & Convenient Hotels Near Northern Heart Hospital
Discover comfort and convenience near Northern Heart Hospital, ensuring both patients and their loved ones feel at home during their stay.
Partner Hotels Offering Special Corporate Rates
Scott Service Suite
📞 +604 210 8338
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Aurora Court
📞 +604-228 0727
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Red Rock Hotel
📞 +604-226 6060
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How to Book
- Contact hotels directly using the numbers provided
- Mention Northern Heart Hospital for corporate rates
- Visit hospital reception for booking assistance
Why Choose These Hotels?
- 🏥 Proximity – Minutes from the hospital
- 💰 Exclusive Rates – Special pricing for patients & families
- 🛏️ Quality Amenities – Comfortable, stress-free stays
For more information, contact hotels directly or inquire at Northern Heart Hospital’s reception.
Visitor Guidelines
| Daily | | | 12:00pm to 2:00pm |
| | | 5:00pm to 8:00pm |
| Monday – Friday | | | 8:30am to 5:00pm |
| Saturday | | | 8:30am to 1:00pm |
| Sunday and Public Holidays | | | Closed |
Visiting & Consultation Hours
ICU & HDU (Critical Areas)
Only two visitors are permitted for each patient at a time in the ICU/HDU during designated visiting hours.
Visiting after Hours
The main entrance door to the lobby will be closed at 9:00pm.
Visitors arriving after visiting hours should register with the security personnel stationed at the counter outside the lobby lift.
Visitors arriving after hours should report to the nurses’ station. Nurses will verify both the patient’s details and the visitor’s identity.
Prior to allowing entry to the patient’s room, nurses will obtain consent from the patient.
Overnight lodgers
Lodgers are permitted in single-bedded rooms at no additional cost, but not in two-bedded rooms, ICU, or HDU.
Facilities, Services, Wi-Fi
Facilities
Northern Heart Hospital offers state-of-the-art facilities designed to ensure the comfort and well-being of our patients. Our modern infrastructure includes spacious and private patient rooms, advanced diagnostic and treatment centres, and fully equipped Operating Theatres including one Hybrid Operating Theatre. We also provide a serene environment with carefully planned waiting areas to ensure optimum comfort for patients, family and visitors.
Find out more about our facilities.
Services
Northern Heart Hospital provides a full range of services including inpatient and outpatient care, emergency services, health screening, specialist consultations, and cardiac care tailored to your needs.
Find out more about our services.
Convenience provided for patients and visitors
Banking Facilities
An ATM is available 24/7 on Level 1. Remittance services are also available at the Lobby during hospital operating hours to support your financial needs.
Luggage Room
A secure luggage room is provided for safe storage of your belongings during your visit.
Health Screening Centre Operating Hours
| Monday – Friday | | | 8:00am to 4:30pm |
| Saturday | | | 8:00am to 12:30pm |
| Sunday and Public Holidays | | | Closed |
Prayer Rooms
Dedicated prayer rooms (Surau) are available on Level 7 for a peaceful experience.
Vending Machines
Available 24/7 on Levels 1 and 5, offering a variety of snacks and beverages.
Washrooms
Clean and accessible public washrooms are available on Level 1 and Levels 5–9.
Wheelchair Availability
Wheelchairs are available at both the Main Lobby and Emergency Department entrances.
Wi-Fi
Enjoy complimentary high-speed Wi-Fi throughout the hospital.
If you have any questions or need assistance, please contact customer service.
